2/8/2024 0 Comments Bell airport shuttle las vegasAfter having one of the worst experiences of my life with transportation on my wedding day on Jin Las Vegas I can honestly say I've never felt more disrespected by the entire company. I would never recommend this company to another person. The pictures are exactly where he dropped us off on the side of the entrance on the street with no shade and 110° with nothing but concrete around you! it’s was HOT □ and awful! I filed a credit card dispute and I will be sharing our experience with my peers and my social media platforms so no one else vacation starts off as crappy as we did ! But despite how it started we have a fabulous vacation and will be back soon! We’ll just be using a different transportation company! If you don’t want to start your vacation off this way I suggest you find another company! Or make sure you don’t get the same driver we got! I emailed and called again! I got the same standard message that they will leave this on the supervisors desk and I will get a callback. Three calls and three emails later I got a response a refund would be issued. Which never happened, SHOCKING right!! When we got back from our vacation I called again asking for the refund. She said they were going to issue a refund. I explained what happened and she agreed that was not the appropriate place to drop us. And finally after 45 minute got a supervisor. She said she’d have a supervisor call me back, which never happened! So I called the following day. Once we got settled in our room I called the Bell Transportation. People sitting outside laughed and said a Uber would have dropped us at the main entrance! How embarrassing! The start of our vacation! This experience was not a great way to start! I forgot to tell you he also picked us up in the wrong spot in the airport ! Parked on the wrong side and had to walk through the taxi line. Bellhop says why is he dropping you on the side of the street? I said, apparently he’s an idiot. The bell hop comes out flabbergasted as to why he is parked here. I said what are you doing? We need a bellhop!! So he ran around to drop off area and got a bellhop to come out. Seriously it was 110° there was no shade and he dropped us on the side of the street. There was a line of cars to get into parking garage so the driver turn around and dropped us off on the side enternce of Delano. TERRIBLE! Find another company! Bell Tranportation in Las Vegas was one of the WORSE experiences in my life! We rented transportation from the airport to Delano. This did not, and I actually felt taken advantage of. Sometimes It's the little things that make spending the extra money for a limo service, worth while. The whole point in getting the champagne, was to have it when we were picked up at the airport for a special occasion. So, I would say, this online deal is a little misleading! I'm sure the drivers get a kick back from this liquor store for bringing customers in. The catch is, the driver gets the champagne from the liquor store owner while you are there, AND the driver does not have cups, so you have to purchase them if you want to drink your champagne while you are being chauffeured to your destination. The driver, and not just our driver, I've seen this in YouTube reviews as well, but thought it must have just been an oversight that the champagne wasn't in the vehicle, takes you to a liquor store, and it's the same one every time, so you can pick up beer, wine, sodas, bottled water, ect. The issue is, the champagne is not in the vehicle when you are picked up. Our driver was very professional, punctual, and helpful.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |